Privacy notice

RBS Solutions, 7b Rue de Bitbourg, L-1273 Luxembourg, can be contacted at info@rbsolutions.lu about this website and your personal data.

When you contact us

If you email or call us, we use the details you provide to answer your question, prepare a quote, or manage a booking. The legal basis is taking steps at your request before a contract or performing a contract. We may also retain necessary business records to meet legal obligations.

Ask Ricky chat

When you open Ask Ricky, the Chatbase AI assistant loads. Messages you send to it, and technical information needed to operate the chat, are processed by Chatbase on our behalf to provide replies and help us follow up on enquiries. Please avoid sharing sensitive information in the chat. You can contact us by email instead. For details about Chatbase’s processing, see its privacy policy.

Google Maps

The embedded Google map loads only when you select “Load Google Maps.” Google may then receive technical information such as your IP address and set or read cookies. See Google’s privacy policy. The external “Open in Google Maps” link also takes you to Google.

Your rights

Under the GDPR, you may request access to your data, correction, deletion, restriction or portability where applicable, and object to certain processing. Email info@rbsolutions.lu to make a request. You may also complain to Luxembourg’s National Commission for Data Protection (CNPD).

Last updated: 16 October 2026.